Understanding Your Insurance Options During COVID-19At Branch, we are committed to being responsive to the needs of our customers as the COVID-19 situation evolves. We know that home and auto insurance is a significant expense, and we hope this page will serve as a resource for you during these times.

Introducing Branch Community GivebackOur first priority is always the health and safety of our Branch Community. Our motto is "getting back to getting each other's backs". This means now more than ever before. To help in this difficult time, Branch will be giving back 15% of earned premium in April and May to active clients.

There are three ways that the returned premium can be used: receive a check, apply it to your next installment, or donate to help another member of the community via SafetyNest.

Why is it important to keep auto insurance coverage?Even though you may be driving less, it’s still important to keep your insurance. Lapses in coverage could raise your price when you buy insurance in the future.

What if I need to make changes to my coverages?If you need to, you can always review your coverages to be sure you’re paying for what you need right now online or in the app. Adjustments can be made by calling us at 833-427-2624.

What should I do if I can't pay my bill?Give us a call 833-427-2624. Supporting our community is the most important thing for us. We're here for you!

Why is it important to keep auto insurance?Bad things can happen when we least expect them. It's important to make sure you, your loved ones and possessions are always protected

What if I need to file a claim?You can file a claim in the Branch app or by logging into your account online.